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WHAT WE DO
WHAT WE DO
End-User Support

Service Desk (24×7)

Device Management

Identity & Access Management (IAM)
SSO administration.

IT Asset Lifecycle Management

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Infrastructure Management

Server Management

Network Management

Directory & Messaging Management

Storage & Virtualization Management

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IT Strategy & Governance

vCIO / IT Advisory

Technology Standards & Architecture

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Network Operations

NOC-as-a-Service

Performance & Availability Analytics

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Asset Lifecycle Management

Hardware as a Service (HaaS)

Hardware Procurement

Warehousing

Imaging

Onboarding / Offboarding

Logistics

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Threat Detection and Response

MDR (Managed Detection & Response)

EDR (Endpoint Detection & Response)

XDR (Extended Detection & Response)

SOC as a Service

Email Threat Protection

Network Security Monitoring

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Vulnerability Detection & Management

Vulnerability Scanning & Prioritization

Patch & Remediation Coordination

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Governance, Risk & Compliance (GRC)

vCISO

Risk Assessments & Gap Analysis

Regulatory Compliance Support

Vendor Risk Management

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Proactive Security & Incident Response

Penetration Testing

Incident Response Services

Forensic Analysis

Security Awareness Training

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AI Readiness and Governance

We lay the foundation for responsible, scalable AI with the right controls, structure, and clarity; before risk becomes reality.
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AI Strategy and Roadmap

We turn AI ambition into a clear, executable plan that drives measurable business outcomes, not just experimentation.
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Platform Development

We implement AI platforms that integrate with your ecosystem and are built for performance, security, and scale.
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Enablement and Adoption

We empower your teams to confidently use AI, driving adoption, productivity, and sustained impact across the organization.
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Unified Communications & Voice

UCaaS Solutions

Cloud Voice & SIP Trunking

CCaaS (Contact Center Services)

Call Flow Design & Optimization

Voice Quality & Experience Management

Business Continuity & Voice Resiliency

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Network Operations

NOC-as-a-Service

Performance & Availability Analytics

Incident & Escalation Management

Change & Configuration Management

Capacity Planning & Forecasting

Vendor & Third-Party Coordination

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Network Connectivity

Network Management

SD-WAN & WAN Optimization

Carrier Services Management

Internet & Circuit Procurement

Network Security Integration

Site Turn-Up & Network Deployment

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Cloud Management

Public Cloud Management

Private Cloud Hosting

Hybrid Cloud Integration

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Data Protection & Resiliency

Cloud Backup & Recovery

Disaster Recovery as a Service (DRaaS)

Business Continuity Planning

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Platform & Application

Infrastructure-as-a-Service (IaaS)

Application Development & Integration

Database Management

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Cloud & Identity Security

Cloud Security Posture Management (CSPM)

Identity Threat Detection & Response (ITDR)

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Unified Communications & Voice

UCaaS Solutions

Cloud Voice & SIP Trunking

CCaaS (Contact Center Services)

Call Flow Design & Optimization

Voice Quality & Experience Management

Business Continuity & Voice Resiliency

LEARN MORE

Network Operations

NOC-as-a-Service

Performance & Availability Analytics

Incident & Escalation Management

Change & Configuration Management

Capacity Planning & Forecasting

Vendor & Third-Party Coordination

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Network Connectivity

Network Management

SD-WAN & WAN Optimization

Carrier Services Management

Internet & Circuit Procurement

Network Security Integration

Site Turn-Up & Network Deployment

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Custom Application Development

Custom Business Applications

Web & Mobile App Development

System Modernization

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Workflow and Process Automation

Business Process Automation (BPA)

RPA / Script Automation

Integration Development

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Data and Integration Engineering

Custom Data Pipelines

Middleware Development

Database Development & Optimization

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Application Support and Maintenance

Managed Application Services

Release & Version Management

Application Performance Optimization

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AI Strategy and Implementation

AI Readiness

Implementation & Enablement

Governance

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IT and Cloud Projects

Cloud migrations (Azure, AWS, O365)

Infrastructure modernization (servers, storage, virtualization)

Network upgrades & deployments

Data center moves / consolidations

Backup/DR implementations

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Strategy, Consulting and Assessments

IT strategy and roadmap engagements

Security and risk assessments (NIST, ISO, CIS, SOC2, SEC)

Cloud architecture reviews

Network health and performance assessments

Technology standards and governance design

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Cybersecurity Projects

Security engineering & hardening (e.g., firewall, MFA, Zero Trust)

Compliance remediation

Security architecture design

Incident response readiness assessments

Security tool deployments

Pen testing

Table-top exercises

vCISO engagements

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Application and Integration Projects

Application modernization

Custom development

Integration & API engineering

Workflow automation implementations

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On-Site Support

Install services engineering support (smart hands)

Staff augmentation

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INSIGHTS & RESOURCES
NETRIONOW
CONTACT US

VP of Cyber Governance Services Kevin Charest

May 13, 2026

End-User Support

Infrastructure Management

IT Strategy & Governance

Network Operations

Asset Lifecycle Management

Threat Detection and Response

Vulnerability Detection & Management

Governance, Risk & Compliance (GRC)

Proactive Security & Incident Response

AI Readiness and Governance

AI Strategy and Roadmap

Platform Development

Enablement and Adoption

Unified Communications & Voice

Network Operations

Network Connectivity

Cloud Management

Data Protection & Resiliency

Platform & Application

Cloud & Identity Security

Unified Communications & Voice

Network Operations

Network Connectivity

Custom Application Development

Workflow and Process Automation

Data and Integration Engineering

Application Support and Maintenance

AI Strategy and Implementation

IT and Cloud Projects

Strategy, Consulting and Assessments

Cybersecurity Projects

Application and Integration Projects

On-Site Support

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