We simplify the complex. We prevent revenue disruption. We keep your business running.


We simplify the complex. We prevent revenue disruption. We keep your business running.


Headquartered near the Dallas-Ft. Worth area in McKinney, Texas, NETRIO is a managed solutions provider, globally servicing Enterprise, Mid-Market, SMB, MSP/VAR, Carrier, Telco’s, ISPs, Call Center, and the SMB marketplace.

Founded in 2003, NETRIO is privately held, profitable, and debt-free. Our experienced leaders guide an elite team that provides clients with a full-service, cloud-based, highly compelling managed solution set. There’s nothing we love more than taking care of every last detail, ensuring your focus stays on your critical business challenges.

Our Leadership

Shane Hanes, CEO

Shane Hanes
Chief Executive Officer

Brian DeVault
Chief Technology Officer

Ted Johnston
Managing Partner, Business Development

Mike Cromwell
Partner & Evangelist

David Diaz
Managing Partner, Technology Solutions

Steve Weltner
Managing Partner, Telecom Operations

Kevin Smith
Managing Partner, Unified Communications

Chris Hewett
VP of Channel Development

Cameron Schroeder
Service Delivery Manager

Brianna Costantino
Customer Operations

Jake Law

Jake Law
Technical Operations Architect

Alec Rivard

Alec Rivard
Practice Lead, Cloud Solutions

US-based, globally diverse.

Anchored by our US-based Network Operations Center with geographically diverse locations, NETRIO has five primary solutions we use to keep your business running at top speed with zero disruptions:

Contact us today and let NETRIO help you support your business, enhance your customer satisfaction, and improve the efficiency and cost-reduction of your operations. Our high touch customer service experience has resulted in a loyal base with an incredibly high retention rate. Because when it comes to your success, we believe it’s just as much our responsibility as it is yours!

NETRIO’s characteristics are that we are dependable, knowledgeable, genuine, entrepreneurial, energetic and flexible.

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