One of the greatest challenges facing businesses today is finding employees with the right technical skillset to help your company. There is a shortage of qualified I.T. workers across the U.S.A. and enormous companies like Facebook, Amazon, Google and Microsoft are your main competition while recruiting. An often overlooked alternative to this problem is to hire a Managed Service Provider like NETRIO to manage your business technology needs for you.
And then the last thing I want to talk about, unless you have something else you can think of, that would be a benefit to the enterprise considering this, is the talent acquisition. There’s no shortage of reports out there that talk about shortage of IT talent, especially specialization areas such as security. And you’ve also got the pull through hidden costs around staffing expenses, turnover expenses. You’ve got benefits and training and all these other costs that people often don’t think about.
So what’s the impact, you think, on the talent acquisition front?
There are a lot of costs that aren’t necessarily loaded into what you might consider a salary for an I.T. person to be. Benefits is one, training is another. You’ve got a lot of different factors to consider. But, I think the most challenging thing for enterprise is when they’re trying to recruit technical people, is trying to get them interested in their organization and what they’ll be doing. Because in an enterprise, you have this kind of static set of equipment that you’re dealing with on a regular basis or the same group of end users that you’re interacting with and the same technology that you’re interacting with, the same vendors and everything that is just your ecosystem and your enterprise consists of.
But we see a lot of people coming out of the enterprise that are looking to go to an MSP because they get to touch every piece of technology, that’s in the technology landscape. And if they have an affinity towards cybersecurity and that’s where they want to grow their career, they might on board with an MSP much quicker than they would an enterprise because they have a direct path for promotion within that MSP where they can take a different career path or change their career path slightly.
So they have a whole lot more opportunity in an MSP. And for that reason, we’re seeing a lot of people coming to the MSP community and looking for employment.
And the other big thing that I got to assume is because Netrio is based in the suburbs of Dallas and there’s a plethora of technical talent in this market. And by the way, more and more people moving here, got to be probably a lot more favorable than if you’re a business sitting in San Francisco or New York City or Boston or some other high cost.
And all the cost considerations associated with it. Yeah, we’re seeing a ton of people flooding in from California specifically right now, where the cost of living has gotten completely out of hand.
And there’s jobs available here in Texas because MSPs like us are growing and we’re hiring like crazy. We’re hiring right now. So I don’t think we’ve stopped hiring in the last year, so it’s going to continue. That pattern is going to continue – that business model is going to continue to be logical for businesses to start outsourcing some portion of their I.T. services to an MSP.
MSPs Reduce Hiring Expenses
One of the biggest benefits of having an MSP manage your business technology is that you won’t have to pay for recruitment, onboarding, training, payroll, benefits, turnover and other associated costs that come with hiring I.T. staff in-house. Another huge advantage to hiring an MSP instead of I.T. staff is the wide range of technology solutions, software and cybersecurity expertise that an MSP possesses.
Let’s say, for example, your organization currently uses landline telephones for communication, but next year the company decides to transition to VoIP, if your current I.T. staff does not have the experience and expertise required to implement that new system, you’ll have no choice but to bring in an outside consultant or hire more I.T. staff with that experience at even greater expense. It makes much more sense to have an MSP that is familiar with the ins and outs of all business technology systems.
MSPs Have A Surplus Of Qualified Staff
Unlike most organizations, MSPs are currently experiencing record numbers of applicants competing for careers with top providers. Applicants from all technical disciplines including cybersecurity, networking, communications and engineering are attracted to the novel challenges and growth potential that an MSP provides. Unlike a normal enterprise, professionals working for an MSP will experience new challenges from a wide variety of businesses and technologies that most employees will find more rewarding than working with the same people and technologies every day. MSPs also offer many opportunities for growth such as managerial positions, spearheading new initiatives, or building teams around themselves, not to mention great pay and benefits. This is why MSPs are able to attract such a wide variety of talented employees.
In almost every situation, relying on an MSP for your business technology needs will be more cost effective, faster to implement and executed better than if you hire an in-house I.T. staff. If you have any questions about your company’s technology needs, call NETRIO today at 214-888-8500.
This blog post is part of NETRIO’s weekly Whiteboard Wednesday series. Follow along on Linkedin and YouTube each week as Brian and Mike discuss use cases, new technology, and trends.