Small to Medium Sized Business Owners face many challenging situations during the course of running their day to day business operations. Technology, or Information Technology, is one of them, and they aren’t often equipped with a deep bench of technical skills to try to solve those challenges. Partnering with a Managed Services Provider is a great way to equip the organization with the strategic bench strength to allow them to accomplish their goals and objectives without having to hire a dedicated technology strategist.
Based on our research, the following top 5 technology challenges they face are:
- Cybersecurity: Like larger organizations, SMBs are increasingly at risk of cyberattacks. SMBs often have limited resources to invest in cybersecurity measures, making them particularly vulnerable to attacks. Therefore, it is crucial for SMBs to take proactive steps to protect their business from cyber threats.
- Cloud computing: Cloud computing offers many benefits to SMBs, such as scalability, cost savings, and flexibility. However, migrating to the cloud can be challenging for SMBs that lack the necessary technical expertise. Additionally, cloud-based services must be properly configured and managed to ensure optimal performance and security.
- Data management: SMBs often struggle with managing the growing volume of data that they generate and collect. They must ensure that their data is accurate, secure, and accessible to those who need it. Additionally, SMBs need to develop strategies for analyzing their data to gain insights that can help them make informed business decisions.
- IT infrastructure: SMBs often have limited resources to invest in their IT infrastructure, which can lead to outdated technology, slow performance, and system downtime. Therefore, SMBs must prioritize their IT investments and ensure that their technology infrastructure is reliable, secure, and scalable.
- Digital transformation: SMBs must embrace digital transformation to remain competitive in today’s marketplace. This may involve adopting new technologies, implementing new business processes, and developing new digital products and services. SMBs that are slow to adopt digital transformation risk being left behind by their competitors.