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Service Desk

VIGILANCE 

 

Service Desk

NETRIO’S Vigilance solutions keep your business up and running.

Whether you are looking for Managed IT ServicesNetwork Operations Center as a Service, or Cybersecurity Services,  the Vigilance suite of products has you covered.  Our team of experts staffed 24x7x365 by US based resources can proactively service your technology support requirements.   Since 2003, NETRIO has been delivering enterprise class technical services to business globally. We’ve been doing this longer than most, and we do it better than anyone else.

Service Desk: Your 24×7 Technical Helpdesk

When you use NETRIO as your service desk, you can rest easy that you have seasoned professionals standing at the ready to provide your employees with technical support via phone, email, or chat. We leverage an advanced ticketing management system (TMS) that features ticket tracking, API integration, template-based or customized reporting, trend and chronic reporting, and complete access to user data. And that’s just the tip of the iceberg.

“We sleep better at night knowing
NETRIO is watching the network.”

— MIKE SHISKO | DIRECTOR IT | HITACHI CONSULTING

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