Updated as of November 24, 2025

BY DOWNLOADING, INSTALLING, OR USING THE NETRIONOW MOBILE APP (“APPLICATION”), YOU (THE INDIVIDUAL OR LEGAL ENTITY, HEREIN REFERRED TO AS “YOU” OR “YOUR”) AGREE TO BE BOUND BY THE TERMS OF THIS END USER LICENSE AGREEMENT (“EULA”). IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, YOU MUST NOT DOWNLOAD, INSTALL OR USE THE APPLICATION, AND YOU MUST DELETE THE APPLICATION. 

ACKNOWLEDGEMENT. NetrioNow provides the Application to you “as is” and “as available” and as an accommodation to you to access certain functionalities that are provided to a NetrioNow customer (“Customer”) who has an active NetrioNow subscription agreement (“Agreement”) to access NetrioNow subscription services (“Services”). NetrioNow may, at any time and in its sole discretion, modify, suspend, or remove the Application or terminate the availability of this Application, without any liability to you or any third-party. In the event of termination, you must remove and destroy all copies of the Application, including all backup copies from all devices you own, possess or control and on which the Application is installed. 

DEMO. This Application may include demonstration functionality that illustrates some features of this Application by running on a demonstration instance with fictitious data (“Demo Functionality”). The Demo Functionality does not access the Services of your NetrioNow subscription. You do not need to provide any registration, login, or personally identifiable information to access the Demo Functionality. You may interact with the Demo Functionality and provide any information you choose to, such as location, photos, signatures, or social profiles (“Demo Information You Provide”), to see how the features involving such information may work, but be aware that you are accessing a demonstration instance that is providing results only for demonstration purposes based upon fictitious data and premises and you should not rely upon it. Do not provide your personally identifiable information or any sensitive information. The Demo Information You Provide is sent to a NetrioNow data center in the United States of America. Your use of the Demo Functionality is subject to the terms noted below in the following sections of this EULA. In addition, some of the Demo Functionality may include links to other third-party sites that are not owned or controlled by NetrioNow and are subject to those third-party’s terms and privacy policies. NetrioNow will promptly erase from the demonstration instance the Demo Information You Provide after your Demo session terminates. As part of NetrioNow’s efforts to improve the performance of and user experience with this Application, NetrioNow tracks user Application activity, including your interaction with the Application. In addition, NetrioNow retains infrastructure logs that are monitored for security purposes. By using the Demo Functionality, you agree to these terms applicable to the Demo Functionality and consent to NetrioNow’s use and processing of the Demo Information You Provide for the Demo Functionality. Do not use the Demo Functionality if you do not agree to these terms. 

ACCOUNT SECURITY. To use the Application to access Services, you may be asked to provide certain registration details or other information. It is a condition of your use of the Application to 

access Services that all the information you provide in or through the Application is correct, current and complete. You agree to treat all user names, password, and other security information to access Services as confidential, and you agree not to disclose it to any other person or entity. You agree to notify Customer who has provided you access to Services of any unauthorized access to or use of your user name or password or any other breach of security. You should use particular caution when accessing your account from a shared mobile device so that others are not able to view or record your personal information or security information. 

SCOPE OF LICENSE. Subject to the terms of this EULA and to the terms of a Customer’s active Agreement, NetrioNow hereby grants to you a non-exclusive, as-is, non-transferrable license, without rights to sublicense, to: (a) download, install, display and use the Application on an Apple iOS-based or Google Android-based device that you own or control and as permitted by the terms and conditions and usage rules of either Apple’s App Store or the Google Play store, and (b) access, stream, download, and use on such device the content and Services made available or otherwise accessible through the Application and as permitted by the terms and conditions and usage rules of either Apple’s App Store or the Google Play store. The Application and the content and Services made available on or through it is licensed, not sold. 

RESTRICTIONS. You shall not (i) license, sub-license, sell, re-sell, rent, lease, transfer, distribute or otherwise allow access to the Application to any third-party in whole or in part; (ii) disassemble, reverse engineer, decompile or modify the Application or otherwise create derivative works thereof, except as provided below at the end of this paragraph; (iii) use the Application to access the Services in a manner not authorized by the Agreement; (iv) use the Application in such a way as to disrupt or impair operation of the Services; (v) use the Application in any manner which violates any applicable law or regulation; or (vi) remove any proprietary notices (e.g., copyright and trademark notices) from the Application or its documentation. If you wish to exercise any rights to reverse engineer to ensure interoperability in accordance with applicable law, you must first provide to NetrioNow (using the legal@netrionow.com email address) 30 days prior written notice and all reasonably requested information, permit NetrioNow to assess your claim, and permit NetrioNow to make, at NetrioNow’s sole discretion, an offer to provide alternatives that reduce any adverse impact on NetrioNow’s intellectual property or other rights. 

INTELLECTUAL PROPERTY. NetrioNow and its licensors own all right, title, and interest in and to this Application, including intellectual property rights therein. Except for the limited license granted herein, all rights are reserved. 

FEEDBACK. You may provide suggestions, comments or other feedback (collectively, “Feedback”) regarding NetrioNow products and services, including the Application. Feedback is entirely voluntary. NetrioNow may use Feedback for any purpose without obligation of any kind. You assign to NetrioNow exclusively and perpetually, all rights, titles, and interests, including all intellectual property rights, you may have in the Feedback. 

DATA COLLECTION AND PRIVACY. The Application may collect information about your use of the Application, including the Services you utilize from within the Application. In addition, the Application collects information you provide directly or through automated means, including geolocation data (if you choose to share it), device and OS identification, login credentials, language and time zone. By using this Application, you consent to NetrioNow using and processing this information for the purposes specified in NetrioNow’s Services Privacy Statement. 

The Application may contain or use location-based services, if you enable it. Refer to the user guide for your operating system for more information on how to enable or disable location-based services for the Application. If you enable such location-based services, you hereby consent to NetrioNow’s collection, transmission and use of your location data as subject to Services Privacy Statement. Certain location-enabled functionality made available in the Application is provided by Google Inc., Apple Inc., and/or other third-party providers, so your use of that functionality may be subject to additional terms and conditions (as updated from time-to-time): http://www.google.com/intl/en-US_US/help/terms_maps.html and https://www.apple.com/legal/internet-services/maps/terms-en.html. You must exercise your own judgment as to the adequacy and appropriateness of the information. Please note that location data may not always be accurate. The location services are provided “as is” without any warranties of any kind, and NetrioNow explicitly disclaims any and all warranties related to location services. 

Any information you provide to your device’s operating system provider such as Apple or Google (“OS Provider”) will be subject to that provider’s applicable privacy notice. The Application may contain links to other third-party sites that are not owned or controlled by NetrioNow or your OS Provider. NetrioNow and your OS Provider have no control over and assume no responsibility for any actions or omissions of such third-parties. If you decide to access any of the third-party sites available through the Application, you do so entirely at your own risk, and you are subject to the policies of those third-parties where applicable. By using this Application, you expressly relieve NetrioNow and your OS Provider from any and all liability arising from your use of any third-party site accessed from this Application. 

In using or deploying the Application, you may or the Customer you are associated with may choose or may have chosen to utilize features and functionality that are controlled or routed through third parties not under NetrioNow’s control, such as but not limited to mobile device management or mobile application management providers, security wrapper providers, Apple, or Google; and you and Customer assume all risks and liabilities associated with such utilization. NetrioNow has no control over and assumes no responsibility for any actions or omissions of you, such third-parties, or the Customer in using such functionality. 

NetrioNow provides the Application in its capacity as a data processor to the Customer under the Agreement. Accordingly, you hereby agree that with regard to information that the Application collects, in the event NetrioNow is required to provide you with notice of a data breach in accordance with its legal or contractual obligations, including obligations to any OS Provider, NetrioNow’s obligation to notify you of such a breach is satisfied by providing notice to the subscriber to NetrioNow’s subscription service in accordance with the breach notification terms of the Agreement. 

PUSH NOTIFICATIONS. You may permit the Application to send you push notifications, including alerts, sounds, and icon badges. Notifications can be configured in the settings for your device and may utilize your OS Provider’s notification services. Your personal information may be used to provide you with push notifications. All information collected or used in connection with push notifications are subject to NetrioNow’s Services Privacy Statement. 

VOICE FUNCTIONS. The Application may allow you to enter information with your voice as an alternative to typing (“Voice Functions”). To use the Voice Functions, you speak into your mobile device, and Voice Functions will initiate a brief audio recording. That recording is transmitted 

through your internet connection to your OS Provider for voice recognition processing, and the text will be sent back to your device for use in the Application. The brief audio recording will be treated in accordance with your operating system provider’s privacy policy; and NetrioNow does not have direct access to and does not retain any copies of your brief audio recording. NetrioNow is not responsible for inaccuracies for voice recognition processing. Some Voice Functions may not be available in all areas or on all devices. 

BIOMETRIC UNLOCKING. Fingerprint and facial recognition unlocking are an alternative to typing in your passcode by enabling your device to recognize your fingerprint or facial features (“Biometric Unlocking”). Biometric Unlocking is only available from certain device manufacturers and certain device operating systems (for example, some Apple iOS and Google Android versions). To use Biometric Unlocking, you will need to have configured your mobile device to have saved your fingerprints or your facial features. Fingerprints and facial feature information are stored only on your mobile device; and NetrioNow does not have access to your fingerprint or facial feature information. NetrioNow reserves the right to suspend or disable the Application’s use of Biometric Unlocking at any time. 

MODIFIED DEVICES AND OPERATING SYSTEMS. The Application stores and processes personal data that you have provided to NetrioNow, in order to provide you with our products and services. It is your responsibility to keep your mobile device and access to the Application secure. We therefore recommend that you do not jailbreak or root your mobile device, which is the process of removing software restrictions and limitations imposed by the official operating system of your mobile device provided by its manufacturer, including by modifying the operating system or otherwise causing the mobile device to not be in conformance with the manufacturer’s original specifications (each such device, a “Modified Device”). These activities can make your mobile device vulnerable to malware, viruses, and other malicious programs, can compromise your mobile device’s security features, and can result in the Application not working properly or at all. NetrioNow, its Affiliates, and their Licensors have no liability for errors, unreliable operation, or other issues resulting from use of the Application on or in connection with Modified Devices. Use of the Application on Modified Devices will be at your sole and exclusive risk and liability. 

LEGAL COMPLIANCE. The Application may be subject to United States export control regulations. Without prior authorization from the United States government, you shall not use the Application for, and shall not permit the Application to be used for, any purposes prohibited by United States law, including, without limitation, for any prohibited development, design, manufacture or production of missiles or nuclear, chemical or biological weapons. Without limiting the foregoing, you represent and warrant that (1) you are not, and are not acting on behalf of, any person who is a citizen, national, or resident of, or who is controlled by the government of Cuba, Iran, North Korea, Sudan, Syria, the Crimea Region of Ukraine or any other country to which the United States has prohibited export transactions; (2) you are not located in a country that is subject to a U.S. Government embargo, or that is on Title 15, Part 740 Supplement 1 Country Group E of the U.S. Code of Federal Regulations; and (3) you are not, and are not acting on behalf of, any person or entity listed on the U.S. Treasury Department list of Specially Designated Nationals and Blocked Persons, or the U.S. Commerce Department Denied Persons List, Unverified List, or Entity List or any other U.S. Government list of prohibited or restricted parties unless authorized by license or regulation. 

U.S. GOVERNMENT RESTRICTED RIGHTS. The Application and documentation relating to Services were developed solely with private funds and constitute commercial items, including both commercial computer software and commercial computer software documentation. Pursuant to Federal Acquisition Regulations 12.211 and 12.212 and/or Defense Federal Acquisition Regulation Supplement 227.7102-1(b) and 227.7202-3, as applicable, any use, modification, reproduction, release, performance, display, or disclosure of the Application by or for the U.S. Government shall be governed solely by the terms of this EULA. This provision applies in lieu of and supersedes any Federal Acquisition Regulation, Defense Federal Acquisition Regulation Supplement, solicitation clause, or other clause or provision pertaining to the Government’s rights in technical data, computer software, and computer software documentation. 

DISCLAIMER OF WARRANTIES. NETRIONOW, ITS AFFILIATES, AND THEIR LICENSORS DISCLAIM RESPONSIBILITY FOR ANY HARM RESULTING FROM YOUR USE OF THIS APPLICATION. NETRIONOW, ITS AFFILIATES, AND THEIR LICENSORS DISCLAIM TO THE FULLEST EXTENT PERMITTED, ALL GUARANTEES AND EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND TITLE/NON-INFRINGEMENT OF PROPRIETARY RIGHTS, AND ANY WARRANTIES REGARDING THE AVAILABILITY, SECURITY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THIS APPLICATION. YOU DOWNLOAD AND USE THIS APPLICATION AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR HARDWARE DEVICES OR FOR LOSS OF DATA THAT RESULT FROM THE DOWNLOAD OR USE OF THIS APPLICATION. 

LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT MANDATED BY LAW, IN NO EVENT WILL NETRIONOW, ITS AFFILIATES AND THEIR LICENSORS BE LIABLE FOR ANY LOST PROFITS OR BUSINESS OPPORTUNITIES, LOSS OF USE, BUSINESS INTERRUPTION, LOSS OF DATA, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES UNDER ANY THEORY OF LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE PRECEDING LIMITATION MAY NOT APPLY TO YOU. IN ANY EVENT, NETRIONOW’S, ITS AFFILIATES’ AND THEIR LICENSORS’ AGGREGATE LIABILITY UNDER THIS EULA WILL NOT, IN ANY EVENT, EXCEED $10 USD. THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF WHETHER NETRIONOW OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. 

NO LIABILITY FOR THIRD-PARTIES. Your wireless carrier, the manufacturer and retailer of your mobile device, the developer of the operating system for your mobile device, the operator of any application store, marketplace, or similar service through which you obtain the Application, and their respective affiliates, suppliers, and licensors (collectively, the “Third-Parties”) are not parties to this EULA and they do not own and are not responsible for the Application. You are responsible for complying with all applicable store and other applicable Third-Party terms and conditions. YOU AGREE (I) THE THIRD-PARTIES DISCLAIM ALL WARRANTIES, EXPRESS AND IMPLIED, WITH RESPECT TO THE APPLICATION, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NONINFRINGEMENT, TITLE, MERCHANTABILITY, QUIET ENJOYMENT, QUALITY OF INFORMATION, AND FITNESS FOR A PARTICULAR PURPOSE; (II) IN NO EVENT WILL THE THIRD-PARTIES BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (WHETHER IN CONTRACT, TORT (INCLUDING 

NEGLIGENCE), OR OTHERWISE) ARISING OUT OF THIS EULA OR THE APPLICATION, EVEN IF SUCH THIRD-PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (III) THE THIRD-PARTIES ARE THIRD-PARTY BENEFICIARIES OF THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY SET FORTH IN THIS EULA. 

INDEMNIFICATION. You agree to indemnify and hold harmless NetrioNow, its affiliates, and their respective officers, directors, employees, agents, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys’ fees, arising from or relating to your use or misuse of the Application or your breach of this EULA, except to the extent such losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses arise from NetrioNow’s breach of this EULA or NetrioNow’s gross negligence or willful misconduct. 

TERMINATION. This EULA is effective until terminated by you or NetrioNow. Your rights under this EULA will terminate automatically without notice from NetrioNow if you fail to comply with any term(s) of this EULA. Upon termination of this EULA, you shall cease all use of the Application and delete all copies of the Application from your mobile device and from all other computers, devices, and storage media which you own, possess, or control. 

SEVERABILITY. If any provision of this EULA is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. 

NO WAIVER. NetrioNow’s failure to enforce any right or provision in this EULA shall not constitute a waiver of such right or provision unless acknowledged and agreed to by NetrioNow in writing. 

GOVERNING LAW. This EULA shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any legal action or proceeding arising under this EULA will be brought exclusively in the federal or state courts located in Delaware, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein. 

ENTIRE AGREEMENT. This EULA constitutes the entire agreement between you and NetrioNow regarding the Application and supersedes all prior and contemporaneous written or oral agreements between you and NetrioNow regarding the Application. 

CONTACT INFORMATION. If you have any questions about this EULA, please contact Netrio, LLC at: Netrio, LLC
116 N. Tennessee Street Suite 200,
McKinney, TX 75069
Email: legal@netrio.com 

APPLE-SPECIFIC TERMS. The following additional terms apply if you downloaded the Application from Apple’s App Store: 

(a) You acknowledge that Apple has no obligation to furnish any maintenance and support services with respect to the Application. 

(b) In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price for the Application to you (if applicable) and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of NetrioNow. 

(c) You and NetrioNow acknowledge that Apple is not responsible for addressing any claims you have or any claims of any third-party relating to the Application or your possession and use of the Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. 

(d) You and NetrioNow acknowledge that, in the event of any third-party claim that the Application or your possession and use of that Application infringes that third-party’s intellectual property rights, NetrioNow, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim to the extent required by this EULA. 

(e) You and NetrioNow acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of this EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof. 

GOOGLE PLAY-SPECIFIC TERMS. The following additional terms apply if you downloaded the Application from Google Play: 

(a) You acknowledge that this EULA is between you and NetrioNow only, and not with Google. 

(b) Your use of the Application must comply with Google Play’s then-current Terms of Service. 

(c) Google is only a provider of Google Play where you obtained the Application; Google does not have any obligation or liability to you with respect to the Application or the terms of this EULA. 

(d) You acknowledge and agree that Google is a third-party beneficiary to this EULA as it relates to your use of the Application.